Dental Nurse Network Academy

Motivating the Dental Team

To provide an overview of why we need to motivate teams and how we can achieve this. One hour of verifiable CPD awarded upon completion.

Planning Rotas and Work Allocation/Delegation

To provide an overview of the importance of delegation and work allocation for effective team working and of effective ways of creating work rotas. One hour of verifiable CPD awarded upon completion.

Conflict Resolution and Problem-Solving

To consider how conflicts and problems can occur, the reasons why conflict resolution and problem-solving are important, and ways to resolve conflicts and solve problems. One hour of verifiable CPD awarded upon completion.

Introduction to Patient Care Coordination

The aim of this course is to provide an overview of the role of the Patient Care Coordinator in dental practice and to look at how the role can be best incorporated into your own team.

Care Quality Commission (CQC)

To explore the CQC’s standard assessment framework for healthcare services and the evidence of practice procedures they may require. One hour of verifiable CPD awarded upon completion.

Whistle-Blowing

To consider the importance of whistle-blowing and explain the processes and procedures of whistle-blowing. One hour of verifiable CPD awarded upon completion.